FAQ

WHAT IS OOLONG TEA?

Oolong 🍵 | Oolong tea is the most versatile tea category in the world. Unlike un-oxidized green teas and fully oxidized black teas, oolong tea can be oxidized to different levels - from 5-99%. Our goal is to take you on a journey of exploring every single percentage of uniqueness that Taiwanese teas can offer.

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WHAT IS SINGLE ORIGIN?

Single origin tea is a tea that has a single region of origin, produced specifically in a named tea estate or sub-region of a country.

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HOW SHOULD I STORE MY TEA ~

Tea leaves should be stored without exposure to direct sun light and air (yes, no clear packages). All of our teas are stored in conditions that will best preserve their freshness. Our individual tea bags are filled with nitrogen that help preserve the freshness, integrity, and quality of the delivered product. Our tin cans and refill bag enclose vacuum-sealed packets that also help preserving taste of teas and prolongs shelf life.

Please note that roasted oolong tea, black tea can be preserved longer than lighter teas such as green tea and four season. Teas with lighter taste tend to react more rapidly upon the exposure to air.

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WHY IS TEA FROM TAIWAN SPECIAL?

Taiwan's high elevation tea growing regions are among the highest in the world. At this altitude, tea leaves are exposed to cooler temperatures and shielded from the sun by perpetual mists. This produce teas that are less bitter, have rich character that is fruity to floral, both fruity and creamy, or buttery with a long finish that lingers in the throat. This is the unique character of Taiwanese high elevation tea.

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I'M A COFFEE DRINKER, WHAT SHOULD I START WITH?

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PRICE/QUALITY~

E.T.C. take pride in sourcing directly from our tea farmers, which not only allow us ensure utmost product quality and freshness, but cutting out middle men also guarantees our competitive pricing in the marketplace with tea of same level of quality. 

HOW DO I DETERMINE THE QUALITY OF TEA?

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DOES ORGANIC LABEL INDICATE THE BEST QUALITY?

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DO I NEED TEAPOTS?

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WHAT ARE OOLONG'S POTENTIAL HEALTH BENEFITS

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